What We Do
We...
- Assist innovators, entrepreneurs, and executives in creating IT management and governance systems that support client-company missions, visions, and objectives.
- Co-develop IT strategies, policies, and structures essential to jumpstarting business performance and enabling risk-mitigated growth.
- Make build/buy/partner recommendations in support of data-management, information-management, and knowledge-management imperatives; information and communication technology (ICT) performance needs; and best practices in cyber-security defense.
- Purchase, install, and validate IT equipment, processes, and systems—creating, separating, and staging prototype environments, production environments, and obsolescence environments.
- Identify primary, secondary, and tertiary infrastructure, system, and application users (including internal and external parties). Develop and implement controlled-access strategies, policies, and provisions.
- Engage personnel from the C-Suite to the front lines—including managerial, professional, and technical personnel—in customized micro-learning workshops to build a culture of IT privacy, security, and reliability.
- Provide “lite” and full-scale IT support services to small-to-midsized businesses—securing facilities, installing wiring, selecting and configuring hardware, selecting and installing software, testing system performance, and providing accelerated troubleshooting services.
- Review, refine, and maintain device configuration to maximize uptime and prevent breaches.
- Provide system-maintenance plans, support, and overhauls to meet changing business requirements.
- Troubleshoot, create, and maintain network diagrams, backup and disaster-recovery plans, and username/password management programs.
- Make strategic recommendations and implement optimized cloud, on-premises, and hybrid computing environments.
- Identify mission-critical data, information, and knowledge—and validate sources. Design data, information, and knowledge loss-prevention strategies. Create redundancies (e.g., onsite/offsite, on-premises, distributed cloud). Implement backup systems. Validate backups. Schedule backup checks.
- Make and implement asset acquisition, asset management, and asset retirement recommendations.
- Identify opportunities to leverage IT to enhance brand equity, revenues, operating efficiencies, earnings growth, legal and regulatory compliance, competitiveness, scalability, and salability.
- Assist in audits, due diligence, and corrective-action programs to evaluate IT infrastructure design, reliability, and security for small-to-midsized businesses.